Can I combine my order?

If you contact us within a hour from placing your order there is a chance your orders may be shipped together, however as orders are dispatched quite quickly its is possible that they will be shipped separately.

Can I cancel/refund my order?

Unfortunately we do not accept cancels or refunds at this time, however, if you have received a faulty item please contact us and we will be able to help you.

How long until my order is shipped?

All Orders will be dispatched within 1-2 Days from the order being placed. 

Do you ship worldwide?

Yes we ship worldwide.

How much is the shipping cost?

Shipping to Australia is free.

International shipping will be calculated at the checkout.

How long does shipping take?

Shipping in Australia can take anywhere between 5-10 Days.

International shipping can take anywhere between 2 weeks -2 Months depending on the country.

How do I clean my Book Sleeve?

If your book sleeve gets dirty use a damp towel to clean. Do Not Machine Wash or Tumble Dry.

If your Book Sleeve has creases do not iron as it will melt. The creases will disappear after a few days of use, or if you would like quicker results place flat under a heavy object for a few hours.

Why are my Book Sleeves slightly different sizes?

All Book Sleeves will hold both Trade or B-Format Paperback Novels. However as all Book Sleeves are hand made they may vary in size by a few millimetres.